Community Select invites contractors to join us and lead the way in the strata industry.

Australia’s largest strata company, PICA, has partnered with workforce management specialists Pegasus to streamline contractor authorisation in an online system for Community Select, PICA’s strata contractor division.

How it works

Contractors register their company in our online system by selecting the type of work they do and where they do it. They are then prompted through the system to upload company registrations, insurances and licences for verification. The system will email alerts when one of these documents is due for renewal so contractors can stay compliant.

Authorised contractors will be eligible for work orders and quote requests from strata and building managers.

Reducing and managing risk is essential in the property services industry. Our priority is complying with Work Health and Safety legislation and ensuring everyone is safe and qualified when they access properties on our behalf. Managing this shared duty of care in the online authorisation system ensures property and strata mangers are working with a database of qualified, competent and skilled contractors.

Why register with Community Select?

Authorised contractors in our system benefit by:

• Being part of a database of trusted and qualified contractors
• Having higher quality work opportunities
• Maintaining a detailed company profile and receiving electronic reminders
• Having important licences, insurances and documents verified

Please visit the Authorisation Process page for details about how you can register in the Community Select Contractor Authorisation System.

New to Community Select?

Currently, contractors must already be working with Community Select, or have been requested to register by a building (strata, real estate) to receive work orders. If you are new to Community Select and haven’t been asked to register yet, please email an expression of interest to expressionofinterest@picagroup.com.au.

Pegasus

Pegasus connects a competent workforce. They manage the Contractor Authorisation System on behalf of Community Select.

The complete Pegasus workforce management solution:

• provides immediate access to data on the workforce
• manages all training and inductions
• administers compliance and pre-qualification documents
• manages the qualifications and competency, including licences and medicals, of all workers on a project
• awards accreditation upon successful completion of inductions and assessments
• provides tools for audit, investigation and inspection of businesses and workers
• offers online and call centre support
• manages contractor performance over term of their contract

Visit pegasus.net.au

The five-step Community Select Contractor Authorisation System process is outlined below.

Please allow yourself time to understand the system, and to source and upload your company documents and information. We suggest you read through the process below before starting.

You will only need to complete registration once, and will only enter the system again when one of your documents expires or you need to pay the annual renewal of your registration.

You can find detailed user guides for the system (with screenshots) on the FAQ’s and documents page.

New to Community Select?

Currently, contractors must already be working with Community Select, or have been requested to register by a building (strata, real estate) to receive work orders. If you are new to Community Select and haven’t been asked to register yet, please email an expression of interest to expressionofinterest@picagroup.com.au.

Here’s how the authorisation process looks. Scroll down for details:

Let’s get started!

Step 1 > Register your business name

The Community Select Contractor Authorisation System can be found by clicking Register at the top of the page >>

Start by choosing a user name and entering your email address and a password. You’ll be emailed login confirmation.

Internet Explorer users: please ensure you use IE version 11 or later.

Step 2 > Register your business details

Using your new details, login to the Community Select Contractor Authorisation System by clicking Login at the top of the page >>

Follow the process to register your business details, which includes entering and selecting:

+ ABN

+ Business details

+ Contact details

+ Business address

+ Postal address

+ Phone, email, fax

Step 3 > Register your company

Next, you’ll step through company registration, which involves selecting the licences you hold, the work categories you complete, the regions where you work, your Code of Conduct and other WHS and required documents.

Please ensure you review and select your choices carefully. Later in this process (Step 5), you’ll be prompted to upload evidence of your selections here, including the specific licences, and proof or your qualifications to work in your chosen categories.

Step 4 > Pay for your registration

Registration and inclusion in the Authorised Contractor database costs $100 + GST. Annual renewal (you’ll be emailed 12 months from your initial registration) is also $100 + GST.

Step 5 > Upload your documents to finalise your registration

Now you will be prompted to upload the documents you selected during Step 2 for verification.

Once all of your documents have been uploaded and the details about them entered, they’ll be sent to Pegasus for verification. You’ll be contacted by Pegasus if more information is needed for your registration, or if anything requires your attention.

You’ll be emailed once your business has been verified and your registration is successful!

Please visit the FAQ’s and documents page for more information.

Please click to download the associated PDF below.

Registering in the system

Start in the system here, then open a user guide and follow the steps to register.

• Community Select System User Guide for Companies and Sole Traders
• Community Select WHS Declaration

Document upload guides

• Re-upload documents with a status of PENDING in the system
• Renewing a document that has expired/is expiring in the system

Helpful resources

• Community Select Strata & Facility Management Business Rules

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have you approved faster.

Frequently asked questions